Spa Error Codes: Screen Guide for Balboa & Gecko | Market Spas
Dec 18, 2025
🖥️ Spa Error Codes: Screen Guide
Identify and quickly resolve errors displayed on your Market Spas control panel.
📱 Which screen do you have?
Balboa
SpaTouch
📱
Color touchscreen
Volcano
Balboa
TP600
🖥️
Oval LCD screen, 6 buttons
Neptune V2
Mayotte
Balboa
TP700
🖥️
Rectangular LCD screen, 7 buttons
Felicity
Ecstatic
Balboa
VL810D
🖥️
Compact LCD screen, 8 buttons
Pleasure
Soulmate
Balboa
VL260
🖥️
Simple LCD screen, 4 buttons
Tenerife
Santa Cruz
Gecko
K1000 SmartTouch
📱
Color touchscreen
Odin
Eden
Gecko
K300
🖥️
LCD screen, 4 buttons
Serena
Nova
BALBOA
Balboa error codes
Balboa systems equip most Market Spas in the Performance and Premium collections.
Balboa SpaTouch
Color touchscreen🛁 Spas equipped with this screen
Volcano
Critical - Immediate action required
Warning - Monitor
Information - Normal
| Code | Meaning | Solution |
|---|---|---|
| FLO | Water flow problem | Check water level, clean the filter, verify the circulation pump is working. |
| OH | Overheat (>43°C) | Remove the cover immediately. Let cool for 15-30 minutes. |
| HL | High temperature limit | High limit sensor triggered. Let cool and check circulation. |
| dr / dry | Dry heater | Not enough water for heating. Check water level and purge air from the pump. |
| SnA / SnB | Temperature sensor failure | Sensor A or B needs checking. Contact customer service if the error persists. |
| COOL | Water too cold (<7°C) | Normal in winter. Increase filtration time and target temperature. |
| ICE | Frost protection activated | The spa activates the pumps to prevent freezing. Check that the heater is working. |
| Pr | Priming mode | Normal after filling. Tap the pump icon to prime. Duration: 4-5 minutes. |
| --- | Unknown temperature | Water has not circulated through the sensors. Wait or activate a pump. |
🔧 Quick troubleshooting SpaTouch
- Navigation: Intuitive touch interface, swipe to access menus
- General reset: Turn off the circuit breaker for 30 seconds, then turn it back on
- Settings: Tap the ⚙️ icon to access advanced settings
- Programs: Access filtration cycles and modes via the main menu
Balboa TP600
Oval LCD screen • 6 buttons🛁 Spas equipped with this screen
Neptune V2
Mayotte
Critical - Immediate action required
Warning - Monitor
Information - Normal
| Code | Meaning | Solution |
|---|---|---|
| FLO | Water flow problem | Check water level, clean the filter, verify the circulation pump is working. Open valves if closed. |
| OH | Overheat (>43°C) | Remove the cover immediately. Let cool for 15-30 minutes. If recurring, sensor or circulation failure. |
| dr / dry | Dry heater | Not enough water for heating. Check water level and purge air (airlock) from the pump. |
| SnA / SnB | Temperature sensor failure | Sensor A or B needs checking. Contact customer service if the error persists after a reset. |
| COOL | Water too cold (<7°C) | Normal in winter. Increase filtration time and target temperature. |
| ICE | Frost protection activated | The spa activates the pumps to prevent freezing. Check that the heater is working. |
| Pr / PrH | Priming mode | Normal after filling. Press "Jets" to prime the pumps. Duration: 4-5 minutes. |
| --- | Unknown temperature | Water has not circulated through the sensors. Wait or activate a pump. |
| HH / Hr | Measured temperature too high | Sensor failure or heater stuck on. Contact customer service. |
🔧 Quick troubleshooting TP600
- General reset: Turn off the circuit breaker for 30 seconds, then turn it back on
- Clear an error: Press any button after resolving the issue
- Check the mode: If "EC" or "SL" is displayed, switch to "ST" (Standard) mode for continuous heating
Balboa TP700
Rectangular LCD screen • 7 buttons🛁 Spas equipped with this screen
Felicity
Ecstatic
Premium Collection (some models)
| Code | Meaning | Solution |
|---|---|---|
| FLC | Circulation fault | Clogged filter or circulation pump failure. Clean the filter first. |
| OH | Overheating detected | Open the cover, let cool. Check water circulation. |
| HL | High temperature limit | High limit sensor triggered. Let cool and check sensors. |
| Sn1 / Sn2 / Sn3 | Sensor 1, 2, or 3 error | Temperature sensor failure. Identification and replacement by technician. |
| AoH | Sensor A overheating | Sensor A fault. Technical check needed. |
| PnL | Panel communication error | Check cable between panel and board. Reset recommended. |
| bUS | Communication bus error | Internal connection problem. Reset or technical service required. |
🔧 Quick fix TP700
- Menu navigation: Press "Mode" to access settings
- Filtration: Press "Filter" + "Temp" simultaneously to program cycles
- Factory reset: See the PDF guide for full procedure
Balboa VL810D
Compact LCD screen • 8 buttons🛁 Spas equipped with this screen
Pleasure
Soulmate
Refresh
Relax
| Code | Meaning | Solution |
|---|---|---|
| FLO | Insufficient flow | Water level too low or dirty filter. Check and clean. |
| OHH | Severe overheating | Temperature above 44°C. Open the spa and let it cool down. |
| SnS | Unbalanced sensors | Difference between sensor A and B. Technical check recommended. |
| -- | Temp not available | Run the pump so water passes through the sensors. |
| SLP | Sleep mode | Normal. Press any button to exit standby mode. |
Balboa VL260
Simple LCD screen • 4 buttons🛁 Spas equipped with this screen
Tenerife
Tenerife Midnight
Santa Cruz
Essential Collection
| Code | Meaning | Solution |
|---|---|---|
| FL | Flow problem | Check filter and water level. Bleed air if necessary. |
| OH | Overheat | Remove cover, let cool for 20-30 minutes. |
| Sn | Sensor error | Temperature sensor failure. Contact customer service. |
| Pr | Priming mode | Press Jets to activate pumps. Normal at startup. |
| EC | Economy mode | Heats only during filtration. Switch to "ST" if needed. |
🔧 Quick fix VL260
- Change mode: Press "Mode" to switch between Standard (ST), Economy (EC), and Sleep (SL)
- Set temperature: Press "Temp" then use the arrows
- Parental lock: Hold "Temp" + "Light" for 3 seconds
GECKO
Gecko error codes
Gecko systems equip some spas from the Performance and Premium collections with advanced features.
Gecko K1000 SmartTouch
Color touchscreen🛁 Spas equipped with this screen
Odin
Eden
Formentera
Premium Collection (selection)
| Code | Meaning | Solution |
|---|---|---|
| FLO | Insufficient water flow | Check water level, clean the filter, check the circulation pump. |
| HL | High limit reached | Overheating detected. Open the cover and let it cool down. |
| HFL | Insufficient flow + overheating | Circulation problem causing overheating. Check filter and pump urgently. |
| AmbS | Faulty ambient sensor | Ambient temperature sensor to check/replace. |
| WatS | Faulty water sensor | Water temperature sensor to check/replace. |
| P1H / P2H | Pump error 1 or 2 | Check the electrical connections of the affected pump. |
| OzE | Ozonator error | Ozonator fault. Can be disabled or replaced. |
| CFG | Configuration mode | Normal during first startup or after reset. |
| UPD | Updating | Do not interrupt. Wait until the process finishes. |
🔧 Quick fix K1000
- Navigation: Swipe the screen to access different menus
- Settings access: Tap the gear icon ⚙️
- Reset: Settings → System → Reset
- Wifi: Some models allow control via the in.touch app
Gecko K300 (in.K300)
LCD screen • 4 buttons🛁 Spas equipped with this screen
Serena
Nova
Mayotte
Performance Collection
| Code | Meaning | Solution |
|---|---|---|
| FLO | Flow problem | Water level, filter, or circulation pump. Check in this order. |
| HL | Overheat | Remove the cover and let the water cool naturally. |
| Sn | Temperature sensor | Faulty or disconnected sensor. Technical check needed. |
| P1 / P2 | Pump error | Pump 1 or 2 fault. Check power and connections. |
| --- | Unknown temperature | Activate a pump to circulate water through the sensors. |
🔧 Quick fix K300
- Menu access: Hold the center button for 3 seconds
- Change mode: Press "Mode" for Standard/Economy/Sleep
- Reset: Turn off the breaker for 30 seconds then turn it back on
💡 General Tips
🔄
The universal reset
Most errors can be fixed by cutting power at the breaker for 30 seconds, then turning it back on. This resets the system.
🔍
Check the simple things first
Before panicking: correct water level? Clean filter? Valves open? These 3 checks solve 80% of FLO errors.
🌡️
Overheat = circulation
OH/HL errors are almost always related to a circulation problem. Check the circulation pump and filter.
📸
Photograph the error
Before doing anything, take a photo of the screen. This will help customer service diagnose if the problem persists.
⏰
After filling
The "Pr", "---", and "FLO" errors are normal just after filling. Let the system prime for 5-10 minutes.
📱
View the PDF guide
Download the guide corresponding to your screen. It contains detailed diagrams and procedures for each error.
Unresolved error?
Our customer service team is available to help you diagnose and resolve your spa issues.
